FAQ
- With which software solutions does OneLinQ have a connection?
- How to raise a support ticket?
- Where can I view OneLinQ's Salary Payment Service Terms and Conditions
- Can I change my billing account?
- Can I change the payment date?
- Does OneLinQ support multiple salary payment runs?
- What is the latest time to authorize a payment so it will be executed the same day?
- How long will it take before my bank account is activated?
- How can I add or remove a bank account?
- How can I check the status of my power of attorney?
- Where can I find the power-of-attorney process?
- Why do you ask me to sign a power-of-attorney for Transaction Delivery?
- I want to sign an e-mandate but my bank is not listed
- Why do I need to sign an e-mandate?
- Can I onboard a non-NL company?
- How can I change my e-mail ID or mobile phone number?
- I've not received the verification SMS
- I've not received the verification e-mail
- Why is my Loket accountant not available in the list?
- Will my password expire?
- What are the password requirements?
- Why do I have to provide my mobile phone number?
- Can I use OneLinQ to automatically pay my salary and tax payments?
- How can I sign-up with OneLinQ?
- How do I activate a new bank account in the portal?
- Why is there no XML file available for download after providing ClieOp file?
- Why are my account statements are not visible?
- I have forgotten my password or PinGrid
- What are the OneLinQ solutions
- What is OneLinQ?